Awnings Are Beyond Perfect Gary and Barbara Sable - Cape Cod, MA
I was skeptical of whether the 16’ by 12’ permanent awning would come out as expected. In this case, the frame and awning far exceeded our expectations. They are beyond perfect. Furthermore, Dorchester is an absolute pleasure to deal with, from the owners to the installers. They were responsive, kept me well-informed of progress, and truly understood what the term “customer service” means.
Excellent Awnings & Service Betsy - Milton, MA
Dorchester Awning Company made fabulous-looking awnings, But better, they wouldn't install them until things were right with my eaves - they found damage that I didn't know about. When that was fixed, they came back & finished installation, having waited PATIENTLY! Great work!
Punctual, and professional installation Edward - Boston, MA
It was a pleasure to deal with all the folks at Dorchester Awning, from the sales guy and the installers, to the owner who calls to make sure that you're 100% satisfied. A great company.
It survived the worst winter ever!
In November you all made an awning to go over my back stairs from deck down to garage to help keep out leaves which clog the drain at bottom of stairs, and some snow in winter. You made side curtains of clear vinyl and matched the awning to the color of the house. We were very pleased with the workmanship and the just nice guys who tended the job. We go south 'till spring after Christmas, which hadn't produced any snow so it was a bit hard for me to leave. BUT while in Naples, Fl we heard of much snow in Needham, and more snow and even more snow! My husband said what do you think has happened to the new awning? My housesitter claimed that she couldn't open the doors to the deck or even see where the deck ended let alone go out and sweep the snow off the top (as she knew it was new) Well the first thing we did upon retruning to Needham mid-May was check out the awning! Not check the microwave to see how clean she left it or that the sheets were freshly laundered..... can you imagine! How pleased we were to see everything just as we left it Jan 1st. It survived the worst winter ever! Just wanted you all to know.
Bunches of Thanks
Mark and Andrea – “Bunches of Thanks” Sometimes simple words say it best. Thank you from the bottom of my heart
What a huge difference the awnings make
Thank you!! What a huge difference the awnings make. Everyone loves them. Thanks for all your patience with this
Excellent service. Professional, courteous, great selection, high quality product ... And it looks Great!
A truly awesome experience
A truly awesome experience. From the first call to the on-site visit to the installation. It was on of the best business experiences that I can remember. The Lampson's are fantastic.
Thank you for the personalized service and high quality retractable awning. I am very happy to have done business with you.
I love the Awning
I love the Awning and The Dorchester Awning Company.
Complex deck structural framing, beautiful result, withstood Hurricane Irene even with the awning up.
The Company is wonderful
The Company is wonderful and the awning is great. My interior decorator recommended you. I have used you in the past and will use you again in the future. The material is great and it is nice to know that such a wonderful company is there to back us up. I will recommend you to all of my friends and family. Thank you for being so honest.
They are doing exactly as I hoped they would
Mark and Andrea – I wanted to drop you a line to tell you how much I love my new awnings. They are doing exactly as I hoped they would … by reducing the sun in my rooms so that the air conditioner does not have to run all the time
We are very happy
Mark and Andrea – We are very happy with our new awning. It was a pleasure working with you both. Your professionalism and attention to detail make you stand out in the business world. We will be happy to recommend you to others.
Very nice dealings
Very nice dealings with Tom Cebula. Everything was done as promised by Tom.
Excellent Service. We love the awning. Mark was easy to deal with and very helpful.
Very happy with the professional service!
Very happy with the professional service! The installer arrived right on time, were cordial and informative on how the awning operated. Also very impressed by the durability of our beautiful awning. Highly
Extremely professional. Attention to detail. Consultant approach to customer. Outstanding installation crew.
Awning looks great
Thank you. Awning looks great and your entire staff is terrific
Thank you so much
Thank you so much. It was a pleasure doing business with your company. I am so pleased and would refer Dorchester Awning to anyone I know who was in the market for an awning
Very impressive results
Very impressive results. I have already given your card out to another merchant. Thank you for listening to my comments and your attention to all.
Installation was flawless and speedy
The awning looks great and the installation was flawless and speedy
Thank you for delivering a beautiful awning.
Thank you for delivering a beautiful awning. We appreciate your attention to very detail of the awning. We are thrilled with the results
Does what they say they will do
Thanks for the very prompt follow-up. It's a pleasure to work with a vendor that actually does what they say they will do.
Knowledgeable, informative service.
Knowledgeable, informative service. Prompt, competent installation, courteous treatment.
I can't thank your company enough.
I can't thank your company enough. It has been such a pleasurable experience working with you. The overall quality of the service you provide and professionalism of your staff is a huge asset for your company. Thank you.
I will recommend you to all.
I was very pleased with the overall service - I will recommend you to all.
You have two excellent installers
You have two excellent installers that installed my awning. Joe White and Ryan. They are a credit to your company.
Good job from the first contact to final installation. Pleasant people to deal with over the entire process.
It was a pleasure to work with Dorchester Awning.
It was a pleasure to work with Dorchester Awning. I found them professional, prompt and helpful. I now have a beautiful awning over my disabled son's outdoor lifting system.
Your installation team did a wonderful job
Our new awning arrived right on time in 10 degree weather. Your installation team did a wonderful job hanging the new awning.
We love our new retractable awning.
Mark and Andrea are the best. We love our new retractable awning. It allows us to use our 3rd floor deck looking over the ocean 40% more of the time due to the shade. Both the sales and the installation sides of Dorchester Awning were excellent, informed, responsive, and lots of follow-up. I have also fully automated my awning via my home computer plus my home weather station. This would not have been possible without Mark's introduction to the folks at Somfy. I would recommend Dorchester Awning to anyone for either home or business.
You folks were excellent to work with.
The service was like no other. I have remodeled my parents home over the past six months. Finding competent workers today is not easy. The good ones stand out. You folks were excellent to work with. I was so surprised to see them up when I drove in one day.
Great overall service!
Great overall service! Professional, knowledgeable, friendly, concerned, helpful, trusting. A full service - I love it!
Awning was great.
Awning was great. It really helped keep my home cooler in the summer. The staff at Dorchester was friendly and pleasant and very nice to work with. I am very happy with the job they did for me.
Thanks for all you guys have done.
Thanks for all you guys have done. Extra Thanks to your installation team – Frosting on the Cake
High quality material and reasonable costs.
We enjoyed doing business with Dorchester Awning because of their exceptional customer service, high quality material and reasonable costs.
Super Job and Thank you again
We love our awnings and get lots of compliments and tell everyone how great your husband, you and all who work for you are. Charlie was great very professional and always called me when he said he would. Super Job and Thank you again
We will definitely recommend your company to our friends
We are so pleased with our new awning. Your installers arrived right on time and did a wonderful job. We also want to thank Andrea and Mark for being so helpful when we were picking out everything. We will definitely recommend your company to our friends
Thank you for everything you have done for us.
Thank you for everything you have done for us. It has been a pleasure doing business with you
We couldn't be happier! Thank you.
We are all very happy with the service Dorchester Awning has provided. Needless to say, the custom awnings and wonderful and a perfect fit and look. We couldn't be happier! Thank you.
Really enjoyed the awning this summer
Really enjoyed the awning this summer … it was a great job. Follow through from the staff at Dorchester was excellent. Extremely professional installation crew
A wonderful experience and your installers are terrific.
It is rare that I have dealt with a business that is run so professionally. A wonderful experience and your installers are terrific.
Thanks for doing such a great job
Thanks for doing such a great job at my parents' house. They love their new awning
Very helpful and pleasant installer.
Very helpful and pleasant installer, efficient and friendly. He explained the mechanisms of the awnings. Salesperson was also very good and explaining things and not push. I love the Dorchester Awning Company.
Excellent, courteous, professional
Excellent, courteous, professional and everything was done as described.
You are so fortunate to have two top-notch installers
Thank you! You are so fortunate to have two top-notch installers namely Bill and Nick. Your company was efficient, courteous, good natured, caring kind and very upbeat personnel
Thank you for the beautiful awnings!
Thank you for the beautiful awnings! We have received a lot of compliments on them already
Thanks for great service
We have been customers for over 20 years
We have been customers for over 20 years and have never encountered anything but fine customer service. You all have been courteous, helpful and do exactly what you say you will do. Many times have called to follow up or update appointments. These qualities are in short supply these days and do not go unnoticed by the Losh’s
The service has been excellent, very helpful staff.
I have used Dorchester Awning for many years. The service has been excellent, very helpful staff.
We give Dorchester Awning an A+. Service is of the highest quality as well as their product. Service call responsiveness is outstanding. More companies should emulate their goal for perfection.
They definitely put the need of their customers first.
The awning is beautiful. I have always used The Dorchester Awning Company because they are honest and have a great deal of integrity. They definitely put the need of their customers first.
Your support helps us serve children
Thank you for your $150 hole membership. Your support helps us serve children, regardless of their income or background, to participate in healthy positive activities at Camp Clark and the YMCA after school programs.
The installation crew was polite.
The installation crew was polite, efficient and neat. I especially appreciated the follow-up from Andrea, co-owner with her husband.
Wish all service vendors were like you.
Wish all service vendors were like you. Kept all your promises and dates.
They care about their customers and are totally professional.
It was a pleasure to do business with a company that takes pride in their product and workmanship. Dorchester Awning is a special company. They care about their customers and are totally professional.
Put customer satisfaction first
It works great; we love the awning and Dorchester. This is the second Awning that we have purchased from them. Service is always excellent and they put customer satisfaction first
We love the awning.
Just wanted you to know that we love the awning. The color is perfect and it fits beautifully on our home
Andrea – thank you for the way you and your company run your business. The awnings are just what I ordered. I appreciated how fast you expedited the order. The installation team were very accommodating
I was most satisfied.
I was most satisfied. It was particularly helpful for me that a satisfactory payment plan was arranged by Andrea which enabled me to consider purchase of such a product. The company met all of my expectations. I purchased a Worldscreen.
Outstanding attentive service.
Outstanding attentive service. Dorchester Awning always does its best to make our events to smoothly.
We were pleased.
We were pleased with the materials and the fit.
Very pleased - third time customer.
Perfect awning for our deck! Marianne - Norton, MA
We were hosting a large graduation party and Dorchester Awning was able to fit us in so we could have the shade for the party. It has also kept our house cooler too! The awning is attractive-- not tacky like the awnings from other distributors.
Great work. Alfredo - Quincy, MA
Dorchester Awning was so easy to work with, they were very professional in all aspects. The awnings were completed in a short amount of time and look great. Highly recommended!
Top-shelf company GSD - Hingham, MA
Cold-called this company for a commercial awning, received 100% support from design to final installation.