For The Dorchester Awning Company in Boston, Customer Satisfaction is Our #1 Priority!
July 14, 2020
If you own an awning company in Boston, or any business in the home improvement industry, you know that you’re driving blind if you don’t listen to your customer. We’ve been serving the public for over 100 years because, at Dorchester Awning, we value and listen to our customers. Our mission statement revolves entirely around your experience: Because of the customer, We Exist! Let’s take a look at a few of the reasons why we keep customer satisfaction at the top of our list of priorities.
Why We Prioritize the Customer
No matter how much you think you know about your business, the customers’ perspective is always what matters most. Simply put, without the commercial and residential property owners who rely on our team, there is no Dorchester Awning. Our tradition of 100% customer satisfaction started back in 1901, and we plan on maintaining that tradition for the next hundred years! Our full range of services makes us the complete awning company in Boston, and our customers seek out our expertise to complete every job to the highest degree of quality and professionalism.
Dorchester Awning has been able to stand out from the competition because of our fully customizable offerings. Our customers like that they have a wide array of options — they understand their property’s unique personality better than anyone. For that reason, we don’t limit our customers’ options to plain colors or simple designs. They can either recreate something our team has done in the past, or with our help, put together something brand new. Our full range of products are made of high-quality materials with parts and designs that are built to last. Furthermore, our company has grown beyond the manufacture and sale of residential awnings. Today, our capabilities include:
- Canopies, storefront awnings, and large venue awnings
- Retractable awnings, pergola canopies and shade sails
- Retractable fabric roof systems
- Metal awnings
- Winter removal and storage
- Special and custom projects
Service is Our Specialty
When you work to improve someone’s residential or commercial property, it’s important to let them know their voice is being heard. Once you contact Dorchester Awning, we involve you in every stage of the process, from start to finish. You’ll work with our team to come up with a beautiful and appropriate design that sits in your price range. Once the details have been determined and the planning is done, we will walk you through our installation timeline. Completing your project on time and with a top-quality finished product as the end result is essential to us. If you have feedback or questions along the way, we are here to accommodate your needs. The bottom line is, we’re not happy unless you’re happy!
Are you looking for an awning company in Boston? We can help! Get in touch with our team today and let’s get to work!