The Awnings Blog - Dorchester Awning

The Awnings Blog - Dorchester Awning

While our trained professionals are the ones handling your awning installation, you still want to know about the process, what your options are, and what you can expect afterward. Learn more today.

Retractable Awning Issues: Troubleshooting

Digital Strategies Support - Tuesday, November 25, 2014
Retractable awnings provide a wonderful shady spot on days that are sunny and can provide some protection from the elements on mildly rainy days. With the convenient flip of a switch or push of a button, these awnings are also hidden from the dangers presented by strong winds or excessive sun damage when not in use. However, when the switch, button, or crank does not successfully cause the awning to function, it can become frustrating. When a retractable awning does not immediately retract, it may be helpful to troubleshoot.

Switch-Controlled Awning


If the awning is switch controlled, complications are generally the result of a tripped breaker. If the breaker has been tripped, it may be possible to simply return the breaker switch to the “On” position and use the awning as normal. If the breaker has not been tripped, it may be helpful to consult Dorchester Awnings for assistance. If a breaker is tripped often, it may be necessary to contact an electrician. Depending on the style of the awning, it may be possible to place the breaker switch in a neutral position and manually retract the awning to avoid damage from high winds or sun while waiting for a professional.

Remote-Controlled Awning


If the awning is remote controlled, the most common complication is dead batteries. If there is no light on the remote when attempting to control the awning, the batteries are most likely the issue. If the remote does light up, the awning may have tripped the GFCI (Ground Fault Circuit Interrupter) switch on the outlet which the awning is plugged into. It may be possible to simply press the reset button to restore the awning function. In some cases, the GFCI switch may not be located on the outlet which the awning is plugged into, so it may be necessary to reset all of the GFCI switches throughout the home. If these simple troubleshooting solutions do not correct the problem, it may be necessary to contact a professional, as the problem may extend to motor complications or other more specialized issues.

Manually-Controlled Awning


While hand-cranked awnings may not present the same electronic complications as remote-controlled and switch-controlled awnings, function may still be interrupted at times. Manually controlled awning function may be burdened by rust or other substances on the tracks. Hand cranks may also be subject to wear and damage over time. It may be possible for Dorchester Awnings to provide repairs or replacement parts. If troubleshooting does not correct awning complications, it is always advisable to contact a professional.

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